Return Policy


West Texas Western Wear will happily accept your return for exchange or credit within 14 days of purchase or deliver.

Items are eligible for return only if unworn, unwashed, unaltered and has the original tag attached. Free of makeup, deodorant, perfume or other stains. 

  • Footwear may be exchanged or returned only if the soles are unscratched/dirty and the footwear are in as-new condition.  When trying on footwear be sure to walk only in carpeted areas until you are sure that shoe fits correctly.

   Final Sale items will not be accepted for return. Final sale items meet one of the following criteria:

  • Intimates (i.e. Self Adhesive Bras), Face Masks, and Jewelry
  • Hats and Beanies
  • Any items marked 50% off or more at time of sale
  • Gift cards
  • Please note: Items will be shown as final sale when they are put in your cart and will also show up as final sale on the receipt included with your order.

 

  •  If return items do not qualify, they will be returned to customer


  • When Mailing A Return:
    • Please ensure your items are securely packaged! We are not responsible for items that are lost or damaged during their return to our warehouse!
    • Please provide either the original receipt or include a piece of paper with your name and order number in the package.
    • Send returns to the following address:

     West Texas Western Wear  

    1060 Apache Trail San Angelo, Tx 76901

     

    •  Shipping is non-refundable unless there was a mistake on our end.
    • You are responsible for shipping the items back.